Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more. Can't find what you're looking for? Contact us!

General Questions

What makes Galaxy Nutrition products unique?

Our products are formulated with premium, science-backed ingredients to ensure maximum efficacy. We prioritize quality, transparency, and customer satisfaction in every batch.

Are your supplements safe?

Yes! All our products are manufactured in FDA-approved facilities and undergo rigorous third-party testing for purity and potency.

Do you offer international shipping?

We ship worldwide. Delivery times and fees vary by location. See our Shipping Policy for details.

Orders & Shipping

How long does order processing take?

Orders are processed within 1–3 business days (excluding weekends/holidays). You'll receive a tracking number once shipped.

Can I change or cancel my order?

Contact us immediately at support@galaxynutrition.com. Changes/cancellations are only possible if your order hasn’t been processed.

My package is delayed. What should I do?

Delays can occur due to carrier issues or customs. Track your package using the provided number. If the delay exceeds 5 business days, contact us for assistance.

Returns & Refunds

What is your return policy?

You may return unopened, unused items within 7 days of delivery. See our full Return Policy for details.

How long do refunds take?

Refunds are processed within 20–30 working days after we receive and inspect the returned item.

What if I receive a damaged/wrong item?

Email us within 48 hours with photos of the issue. We’ll arrange a free replacement or refund.

Product Usage

How should I store your supplements?

Store in a cool, dry place away from direct sunlight. Refrigeration is not required unless specified on the label.

Can I take multiple supplements together?

Most products can be combined, but we recommend consulting a healthcare professional for personalized advice.

When will I see results?

Results vary based on individual factors like diet, exercise, and metabolism. Consistent use for 4–8 weeks is typically recommended.

Still have questions?

Our customer support team is happy to help!

📧 support@galaxynutrition.com
📞 +91 7737147419